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Diamond Showcase app FAQ's

How do I get rid of the 'Powered by Lionsorbet' strap line?

The link to the app helps subside the cost. If wish to have it removed please get in contact with us and we'll let you know your options. 

How do I reset my password?

To reset your password you you need to log out by clicking the link at the top right, then click the 'forgot' link in the login form and follow the instructions.

How Do I change the size of my showcase?

This is the line of code you put on your site to embed the showcase (see instructions)...
    <div showcase id="diamond-showcase" style="width:100%; height:550px;"></div>
    You can change the size of the showcase by adjusting the width and height in the above line of code, percentage and pixel values can be entered for the width and height. 

    I get an 'Uncaught TypeError: undefined is not a function' error after adding to page

    It probably means you are already loading jQuery, remove

    <script src="https://code.jquery.com/jquery-2.1.1.min.js"></script>
    from the head tag

     

    Having Trouble?

    Contact us below and let us know your issue or call us on +44 (0) 1604 422356